See the panel for answers to commonly asked questions. 

Once you select the READ MORE, the full text will display below here.

  • New to Curling? +

    Young and old, experienced or not, the RCC has a league right for you.

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  • Why Join the RCC? +

    When you join the Russell Curling Club, you join the community.

    If you are new to the area, it's a

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  • Do you offer a Learn to Curl Program ? +

    If you tried curling once or twice in High School gym class, or have been watching it on TV and

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  • How do I join / register with the RCC? +

    When club registration is open, the Sign-Up link will be displayed on the home page: www.russellcurlingclub.com  .

    Signing-up is free,

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  • Can I sign up more than one member with the same email address? +

    No. Features like "Forgot login" and "Lost username" prevent different users from sharing identical emails.


    To manage a single email

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  • Do members need to login the RCC website? +

    There are many benefits to login: view Club announcements addressed to you, view your upcoming Games, keep your personal and

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  • How do I update my profile? +

    After you sign-up as a club member, it is important you login and complete your profile.

    Login and select ' My

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  • How do I obtain my username? +

    In the Member Login area, click on 'Forgot Login?' and select 'Lost Username' and follow the directions.


    Use the same

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  • How do I obtain my password? +

    In the Member Login area, click on 'Forgot Login?' and select 'Lost Password' and follow the directions.

    Use the same

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  • How do I change my Username / Password? +

    You can modify your Username and/or Password at any time.

    After login, select 'My Information' under Member Information, then click

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  • Can I opt out of receiving emails? +

    Yes.  Click on the Unsubscribe link at the bottom of the email.  If your email is linked to different mailing

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  • I am not receiving emails from the club. Why? +

    You may be unscribed from one or more mailing lists. All club announcements addressed to you are on the Member'

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  • How many volunteer hours/member are requested by the Russell Curling Club? +

    If you have not opted out, the Russell Curling Club appreciates and operates most effectively with 8 volunteer hours per member.

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  • How to SignUp to Votunteer? +

    There are many opportunities to volunteer at the club.  Each member not opt-out to volunteer is responsible to sign-up to

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  • How to Track my Votunteer Hours? +

    Each member is responsible to track their own volunteer hours.  The Volunteer Coordinator may contact you first to volunteer for

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  • Can I opt out of volunteering? +

    Yes.  Members opting out of volunteering pay an extra $100 per calendar year.

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  • I signed up for the wrong league. What can I do? +

    Contact the This email address is being protected from spambots. You need JavaScript enabled to view it. as soon as possible to make the corrections.

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  • I don't see the league I want to register for. What can I do? +

    Some leagues are available only to some members, depending on the age and/or gender specified during the registration process (also

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  • Which methods of payment are accepted? +

    The Russell Curling Club accepts online payments from Visa and Mastercard.  For club / league registration, cheques are also accepted.  In

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  • Privacy Policy +

    The Russell Curling Club is committed to collecting, using, and disclosing your personal information responsibly and to maintaining the accuracy,

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  • Refund Policy +

    If a member pays early and then resigns before the registration deadline date a full refund will be granted.

    A

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  • I submitted my credit card payment online, but I made a mistake. What can I do? +

    Please contact the This email address is being protected from spambots. You need JavaScript enabled to view it. and provide as many details as possible, like date of transaction, your name and amount billed

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  • How can I modify a payment I made online with my credit card? +

    Please contact the This email address is being protected from spambots. You need JavaScript enabled to view it. and provide as many details as possible, like date of transaction, your name and amount billed

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  • How can I cancel a payment I made online with my credit card? +

    Please contact the This email address is being protected from spambots. You need JavaScript enabled to view it. and provide as many details as possible, like date of transaction, your name and amount billed.

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  • Multiple Charges Appear on my Credit Card. What can I do? +

    When submitting an online payment and the SUBMIT YOUR PAYMENT button is clicked more than once , it is possible a

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  • I registered and paid online, but did not receive a confirmation email. What can I do? +

    All online payments and transactions are confirmed with an email notification.  If you do not receive a notification by email,

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